Full Spectrum Productivity

About

Katie Mazzocco,
The Small Business Systems Strategist

How long have you been doing what you do and how did you become a small business systems strategist?

To answer this question it’s probably best that I share with you a defining moment in my life and the resulting story that brought me to where I am today, enabling my clients to transform their chaos and overwhelm into income and impact.

That defining moment happened in early 2013, two years after I had left a 10 year career in the wedding industry to start my company as a home and business organizing expert.

You see, I was helping my clients to get fabulous results in their homes and businesses, life changing results, but something was weighing on me. My fellow small business owners, my friends and comrades at arms you might say, were struggling in a big way. Most were completely drowning in a sea of overwhelm and chaos in their businesses. This chaos and overwhelm was preventing them from marketing effectively, getting new clients, serving their current clients with excellence, and having the quality life they desire. It was heart breaking. It broke my heart because I had the answers to their problems. I had systematized and increased the profitability of all the small businesses I had worked for in my wedding career with “wow-worthy” results.

So I decided to make a change. I committed my life’s work to helping entrepreneurs increase their productivity so that they can change more lives with their gifts and have the lives and businesses they’ve always dreamed of, through my programs, workshops, products, and private VIP days.

I now love getting to spend my days working with my fabulous clients to craft their systems, processes, and their teams to help them make a bigger impact in the world and grow their businesses like crazy.

Who are your clients exactly?

I work with established small business owners just like you who are really good at what they do and know that they are here to change the world. However, they have never been taught exactly how to systematize their business, delegate effectively, or create an operations manual to efficiently manage team members they may have so that they can maximize their time and energy in a healthy, sustainable way.

Running your own business isn’t a sprint. It’s a marathon.

That being said, the professionals suited to working with me run the gamut:

  • Acupuncturists
  • Bookkeepers
  • Business Coaches
  • Career Counselors/Coaches
  • Chiropractors
  • Consultants
  • Copywriters
  • Dentists
  • Fitness Experts
  • High Performance Coaches
  • Holistic Health Counselors
  • Interior Designers
  • Intuitive Healers
  • IT Firms
  • Marketing Coaches/Consultants
  • Massage Therapists
  • Naturopathic Doctors
  • Nutritionists
  • Parenting Experts
  • PR Experts/Coaches
  • Professional Voice Teachers
  • Sales Coaches
  • Social Media Experts/Coaches
  • Solopreneurs
  • Soul Coaches
  • Speaking Trainers/Coaches
  • Start-ups
  • Virtual Assistants

What happens if you haven’t yet worked with people in my field?

I’ve worked with many clients across a host of different industries. Yet, I have to share with you that if I haven’t worked with someone in your industry, you’re not at a disadvantage, quite the contrary. There are foundational systems and strategies which will give you a winning edge in the marketplace so consider yourself ahead of the game.

How are you different from other “productivity coaches”?

I’m not a productivity coach. I am a specialist in small business systems and processes. It isn’t about how much you do, it’s actually about WHAT you do and HOW you do it. You are not a machine, you are human and that is a beautiful thing. Systems and operations manuals are the key to growing your income and dialing down your stress in a consistent and sustainable way, and that’s what I teach. I live eat and breath systems.  I get systematic results for my clients in a way that structures and supports their mission and passion so that they can keep getting stellar results in their business and grow their impact in the world.

I’ll also take a moment to point out that I specialize in working with entrepreneurs and have been doing this work for 14 years. I understand you. I know how you’re wired and what your unique struggles are. I’m not a one-size-fits-all productivity coach. I’m a systems strategist. I don’t work with large corporations or everyday stressed-out employees. I want to work with you the small business owner changing the world one person at a time. (Did I mention that I’m super loving, supportive, and contagiously positive? … I’m pretty sure that’s unique too.)

What type of personality do you work best with and what is expected of me?

The Full Spectrum Productivity workshops, products and programs were created for people who are absolutely excited and deadly serious about dialing down their stress, progressing past their plateaus, and adding velocity to the income and growth of their business. They were created for you to put systems in place within a few months (sometimes weeks!) and maintain them easily, which will eventually lead to the business successes you seek.

Being a high-achieving go-getter myself, I’m known to work best with other high-achieving go-getters who are excited to get going and just want to know exactly what steps to take to transform their chaos into success.

Consider what you’ll do with me to be an action meets learning program. Expect to take serious and consistent action throughout the programs and workshops. No excuses any more. It’s time to embrace a different way of thinking and full support while you achieve your incredibly exciting goal: increasing your income and impact in the world.

What type of professionals will this program work for?

Please know that I’m extremely selective in who I work with and I hand-pick my clients, choosing to gently turn away people who aren’t suited for my programs because they won’t get the results they would have signed up for. It just wouldn’t be fair.

The Full Spectrum Productivity programs are NOT for those who don’t have money coming in and are financially desperate, at least not right away. It is common that people in these situations do not trust the coaching they receive and do not do the work (probably because they are preoccupied worrying about money).

Another type of person I won’t work with (no exceptions) is the whiner or the chronic skeptic, as well as individuals who consistently make excuses for not doing the work, or challenge every aspect of the program. If you are one of these people I honestly and respectfully ask that you not call. I hope you understand why. We likely wouldn’t work well together. I don’t want you to waste your time or money. Is that fair?

What exactly is The Chaos to Cash System™ and what does it include?

Transforming your business chaos into increased income, peace of mind and growth begins with understanding the foundational principles of systems, process, T&T™ (task & time management) and more. From this new perception you can achieve the results you desire by taking serious and consistent action. Here’s what the system gets you to do:

  • Define Priorities
  • Set Boundaries
  • Craft Systems
  • Streamline Time and Task Management
  • Create Routine
  • Delegate Effectively
  • Refine for Success

What types of systems do you focus on in the Chaos to Cash System™ and Operations Mastery System™?

There are foundational systems that are necessary for every business then there are specialized systems for different industries and business structures. Some of the broad categories that encompass the “business basics” processes and a few examples of systems beneath these categories are:

  1. Office Administration & Operations: Scheduling, Mail Processing, Email Management, Digital File Structure, T&T™ (Time & Task Management) & Company Forms
  2. Customer Service: Template Email Responses, Telephone System & Scripts
  3. Client Interactions: Client Intake Process, Client Follow-up, Client Appreciation & Client Reminders
  4. Marketing & Sales: CRM Management, Blog, E-newsletter, Mailings, Social Media, Videos & Networking
  5. Public Relations:
  6. Finance: Bookkeeping Checklists, Routine Reporting, Taxes, Affiliate Commissions & Goal-setting
  7. Events: Speeches, Media, Joint Venture Partnerships, Teleseminars, Webinars, & Live Events
  8. Human Resources: Effective Delegating Practices, Hiring, Orientation & Termination

Now you may be interested in going deeper than the basics. It’s possible you want to train others to do what you do or preform activities that are industry or business specific. That is what I am here for, to co-create your systems with you. Your knowledge and my modeling and coaching. Here are a couple example categories with example subsections of what I’ve done and what I can do to create custom business systems:

  • Process Documentation: Industry Specific or Company Specific Processes
  • Specialty Event Process: Event Registration, Event Space Reservation, Ordering Supplies & Packing List
  • Mastermind Event Process: Booking Venue, Ordering Supplies, Venue Set-up, Ordering Food & Tear-down

Are you selling a computer program or automation tool?

No, I’m not selling a computer program or any other product from another company. I may suggest free or paid versions of various technology productivity tools to help you create systems and manage your team, but I do not have a financial stake in any of my recommendations. They are merely the best tools I’ve found to get the job done. I like results. If it doesn’t get results, then I’m not interested.

Does this really work?

Yes! The result of our work will be systems and processes that over time will serve to help you improve, grow and expand your business with less stress and less of your involvement. You will be able to take on more clients, which means changing more lives and making more money. Doesn’t that sound amazing? {See my Success Stories}

Katie, based on everything I’ve read and heard about you, I know you’re the one I want to learn from. What are my options for getting started with you?

Congratulations on making a decision for success! I’m happy to work with you to achieve your business goals…

For nearly two years I offered a wide array of ways to work with me from one-off sessions, to packages of appointments or intensive VIP sessions. I no longer offer these packages or one-off sessions. While my clients got amazing results from these offerings, I have found that the way my clients achieve both FAST and LONG-LASTING results is through partnering with me over time. For this reason I now only work with clients in more intensive programs.

Coaching Programs:

In private Full Spectrum Productivity coaching programs, you receive the essential knowledge and valuable tools you need to take your business to the next level and beyond. I will answer all of your questions, discuss completed worksheets and set attainable action plans for multiplying your productivity, and therefore your business, in record time. Which of the following options suits you best?:

The Fast-Track Program

This 6-month option is my most elite coaching program. It is recommended only for motivated high-achievers who want to get results “yesterday.” In this program we schedule three 45 minute calls per month, to get you on track and quickly propel you through the process of organizing, systemizing and delegating in your business. I will work hand in hand with you and give you the expert feedback you need to make quantum leaps in running and growing your business. Before we begin our three monthly 45 minute calls you will receive a Quantum Leap Strategy Session with me to kick off the program. During this half-day we will dig deep to the root of your business productivity struggles and triage what projects will get you the biggest return on investment the fastest so that we can address them quickly. Later in the program you will also have the opportunity to attend one half-day VIP Day with me during our six months together. Just think of it as jet-fuel for your dreams. The VIP Days are that powerful. I also record each of the coaching calls and send them to you so that you can relisten if you want to refresh your memory or implement strategy.

The Results Program

This six-month program is designed for independent self-starters who want to take consistent action in saving time, making more money, delegating and eliminating chaos from their businesses. Through this program you will have two 45 minute calls each month as we work transform your struggles into strengths. This program is ideal for those who are independent workers and don’t feel the need to have access to me each week for questions. The program also includes a Quantum Leap Strategy Session to begin the program.

Each program includes valuable worksheets, transformative assignments, proven resources and time saving recommendations. By participating in this program you won’t have to reinvent the wheel. I will hand you the tools and help you make them your own.

Operations Manual Creation:

For my high-achieving, high-level clients coaching with me each month isn’t going to cut it. They need systems and an operations manual documenting them and they need it yesterday. For these clients I’ve crafted a “done for you” operations manual program.

The Operations Mastery Program

In this program I partner with you to create your operations manual  with minimal involvement of you and your team. “How?” you ask. The foundation of this program is informational interviewing. We will schedule 45 minute long Skype sessions during which we will focus on specific systems of the business. I’ll ask you questions. You’ll describe things to me and show me things. All along I’ll be recording our conversation. Afterwards I will transform our conversation into systems in your operations manual. I can also schedule calls with your team members to document their duties as well if they have not already been documented. After documenting the processes I will have you review them and “test drive” them. At the beginning of this program we will schedule a Quantum Leap Strategy Session to kick off the program. During this half-day we will dig deep to the root of your business operations struggles and triage what projects will get you the biggest return on investment the fastest so that we can address those first. This entire process can take anywhere from 2 to 14 months depending on the scope of the project. In this program you can choose one of three tracks: the Starter Track, the Fractional Track or the Comprehensive Track for whatever fits your needs, timeline and budget.

Ongoing momentum programs are recommended for support as your business grows and evolves after your initial program.

Okay, I know which program I want. How do we get started?

Fabulous!

I’d be delighted to schedule a Virtual Tea with you. During this time you’ll get clear on your goals, where you are now and what it is going to take to get you where you want to go to see if we are a good fit to work together. To schedule, click here to use my online calendar to reserve your spot now.

I can’t wait to “meet” you on the call!

Let’s get systematic results for your company!

LET’S CONNECT! Contact me today to discuss your challenges »

 

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